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We have one report that has sub reports. It has been printing fine using the ACTIVE X viewer. Suddenly the report does not print anymore (printing session just seems to hang). If I switch to the DHTML viewer and save it as a PDF it prints. Looking at the same exact report with the ACTIVE X...

I believe so ... yes! Reports seem fine.

Has anyone has this happen? Some users cannot scroll up and down the user preferences page (where you change the viewer, color, etc) in E-Portfolio. They need to tab their way up and down the page. This is with Crystal Enterprise version 9. Is there a setting I can change for them? or they can...

I am planning on upgrading our Crystal Enterprise from version 9 to version 10. Will all of the reports published in CE 9 be upgraded to Crystal Reports 10 when I migrate them? Can developers still develop in Crystal Reports version 9 and have the reports published in CE 10 without problems...

I am familiarizing myself with documentation in preparation for an upgrade from CE 9 to CE10. Does anyone have any experiences and/or "gotchas" they would like to share from their upgrade experiences? I am also wondering if I can put my upgrade directly on top of my current 9 version or if it...

We have just gone live with Crystal Enterprise/Eportfolio. I know I can open the APS server and see who is logged on but is there more information I can gather about what they are actually doing or what they have done while they were on? Thanks.

We are getting ready to roll out our Crystal Enterprise, Eportfolio application to a 'PC' department, but 'MAC' departments are on the horizon. In anticipation, we have been experimenting with the DHTML and JAVA viewers and reports with and without prompts for our MAC users. Does anyone have any...

I am interested in knowing if I will be able to have better security options on Crystal Enterprise - especially with Ad Hoc reporting. Right now we have the RAS disabled because we can't control what the users should not have access to. With our 'canned reports' users are restricted by group and...

I am just curious about what new features will be available once Crystal Enterprise 10 is ready for their consumers.

I received a Crystal News e-mail today and one of the topics talked about was new ad hoc functionality with Crystal Enterprise. Is this true? They seemed to indicate that ad hoc reporting is more robust and they seemed to indicate that security might be better. Does anyone know about this? Is...

What would 'seasoned' administrators recommend when it comes to publishing or re-publishing reports to Crystal Enterprise? always run through Crystal reports first? always verify the database? publish right to CE and then more checking if there are problems later? Thanks!

We have a 'test eportfolio' and a 'production eportfolio'. We would like to be able to have reports in test eportfolio point to different data bases - some reports to point to data in the test data base and some reports to point to data in the staging data base. Can we do this? How? Is the...

When I publish a 'plain' report to Crystal Enterprise, the report runs fine. There is no user logon when the report launches. When I publish a report with sub reports, the report keeps prompting for logons. It almost seems as if a report with sub reports behaves differently and the sub reports...

I tried what you said and I see the session is still there and as the user (on our test Crystal Enterprise server) I could still run reports. Was there a detail I missed?

As the Crystal Enterprise administrator can I cancel/logoff users from their sessions?

With our test Crystal Enterprise install, I changed the timeout in the WCS and did some experimenting. It seems as if the timeout setting works because the user drops off the list when I am looking at the metrics tab of the APS server. However - I did notice that the user's session is still open...

When I run my report in Crystal, the one prompt just has text which asks the user which year they want plus a dropdown box with 4 digit years. When I run the same report in Crystal Enterprise there is extra verbage with the prompt which almost seems like a 'rule' governing the selection is...

thanks for the info - but when I went to the site this is the message I got: We didn't find: "www.clearcutreports.com" There is no Web site at this address. Is there another/newer site?

Does Crystal Enterprise 'knock people off' after a certain period of inactivity? Is there a time-out setting and where would it be?

Your solution worked perfectly! Thanks!