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Why are plain text emails to CRM converted to HTML?
Just found out that apparently CRM can't do this - there is no way to run off the conversion to HTML! One of my co-workers found a question on a forum that was responded to by a Microsoft employee who said that they would put this in as a suggestion for a new feature. That post was dated...- BanzaiBob
- Post #2
- Forum: Microsoft: CRM
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Why are plain text emails to CRM converted to HTML?
We have an automated system that fires emails into CRM. We have a workflow and C# routine that associates the emails with an account and contact. The emails are in plaintext to make the C# parsing easier. But the plaintext email is converted to HTML as soon as it is promoted into CRM. Is...- BanzaiBob
- Thread
- Replies: 1
- Forum: Microsoft: CRM
