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Thanks, Billz. I have most everything except for cabinet views of 3300 MXE III. Also, SX2000 cabinets and SX200 cabinets. Regards.

Hi Lundah, Thanks for the suggestion. Sorry, I should have mentioned that I did the usual Google thing. I already downloaded the stencils from Visiocafe, but only found some of what I need. I was hoping to perhaps find something specifically from the Mitel community. I guess I can make do...

Hi, There were some links posted in thread 181-27567, but the links do not work for me. Does anyone know where I can find some stencils suitable for 3300 MXE III, SX2000 cabinets, SX200 cabinets. Thanks

I could call forward the analog extension to the SuperSet 4025. But the user doesn't want that. They are asking for the equivalent of a key appearance on the 4025. They don't expect to dial out on the "analog key". I can't find any way to do this with the analog number. Is there a workaround?

I never got a chance to check the Resouce command. from thread1329-1690290 I visited the site and connected the butt set at the node. Again, if the call went to voice mail, the set wouldn't hang up. Shorting the line pair did not hang up the call. Putting the butt set to 'Mute' did hang up the...

I visited the site and connected the butt set at the node. Again, if the call went to voice mail, the set wouldn't hang up. Shorting the line pair did not hang up the call. Putting the butt set to 'Mute' did hang up the call. I tried calling another analog set, but the results were inconclusive...

LoopyLou: I will check the Resource command next week when I have an opportunity to visit that extension. I will also check again with the butt set at the MDF. This is a two person job - one on the surface, one underground.

IrwinMFletcher: "By not hanging up, I take it you mean they call in, then do whatever, hang up, then pick up the phone again and voicemail is still there?" That is correct. "Sounds like a side-effect of your problem in the other thread." Seems like too much to be two separate...

OK. LoopyLou, I went to the phone, unplugged it and had a colleague call the #. The problem stayed. We traveled to the cabinet and moved to a different PLID. Now we can dial in again. Thanks. HOWEVER - I now have a different problem with the same phone. See thread1329-1690290...

When I call from this analog set, if nobody answers, hansing up does not cancel the call. The call continues through to Voice Mail. VM suggests to "hang up" to terminate VM session, but hang up does not work. I am able to get the analog set to hang up by repeatedly hitting the '#' key and the...

kwbMitel: We could change the line pair, but at this location to run new cable is a major problem. We might be able to narrow the section down that needs replacing. If we have to do it, we have to do it - just not looking forward to it. LoopyLou: Thanks for the ideas. The card is in a per node...

When I call this analog extension, I get one-half of a ring; followed by one-half a second of static; then it hangs up. The users are able to dial out with no difficulty. I have replaced the telephone with a new one, but the issue remains. Has anyone run across this before? I am off tomorrow...

Yeah, the user should never have had the password and was not authorized to use it. Someone pressured her into doing them a favor instead of following protocol. After this, I am sure management will agree with us about who can have which passwords. On a similar topic, is there a way to back up...

Never mind. I got it.

An unauthorized user has the password for the Administrator mailbox. This user was asked to change a greeting on an extension, but managed instead to delete all voice mail boxes. When I went to create new mail boxes again, I was limited to only two digits for Mailbox Number. I cannot find the...

This has been put on hold temporarily. The Telco techs are certain it is their problem and are looking into it from their end.

Sorry about the lack of details. I will update this as soon as I have a bit more to go on. Thanks for the suggestions so far.

We have a cluster of three 3300s. We are having many instances of “broken” phone calls. An individual (Person A) will be engaged in a telephone conversation with another individual (Person B). Concurrently, another conversation will be happening between Person C and Person D. What happens is...

We use Embedded mail. We have two people sharing an office and telephone (SuperSet 4025) on a two week in / two week out rotation. Their job functions are completely different and they want separate voice mail boxes. Can I set up their extension so that when a caller reaches voice mail, the...

Thank you. Works like a charm. That is one item off our list.