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  1. cassiew

    Outbound Stats

    We're using Symposium, more specifically: Nortel Networks System Management Interface for Symposium Call Center Server Version 4.0. whew!
  2. cassiew

    Outbound Stats

    Thank you very much. :)
  3. cassiew

    Outbound Stats

    I'm also a newbie who inherited the reporting. Which canned report do I used to determine number of outbound (DN?) calls and total talk time for the month? Thank you. :)

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