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The card cage swap out went like clockwork this morning, with no service interruption in the other three modules. It took me about an hour, by myself. Thanks for the helpful information.

Thanks, kstaff, I'll be doing this during our 5-7 am Thursday PM window on 5/18. I'll report after.

Of course this change-out would be done during a maintenance window, and an EDD is standard procedure. This is a DC switch (I never had an AC switch, so I don't know if that makes a difference), and with the module powered down, there's nothing complex or dangerous about disconnecting the card...

I want to replace an old Meridian Mail card cage with an IPE card cage. Do I need to pull out the System Monitor card in that column before I power down the cabinet, to pull the power and ribbon cables off, or is just disabling TTY 0 sufficient?

The Personal Dirctory PC Utility runs fine on Windows 7.http://files.engineering.com/getfile.aspx?folder=6e00ee9d-173b-4baf-ae30-917a13457e08&file=Personal_Directory_Utility.zip

You've got no agents, and no calls, so you're getting no data. What you see is what you get.

Substituting the W/Sl ASM power TN for one of the others did the trick. Console works, and is "pin drop" quiet and clear.

Yeah, that's the direction my thinking is heading. I'm reading through the 2250 installation NTPs now, and I think the 3rd PWR TN will be my next stop. There's also a reference to a 15 VDC output on the FR wall cabinet. I think it's for the BLF module, which I don't have, but I'm trying to...

Yes, and I get the popping noise no matter whether I'm using just the two console TNs, with one power TN, or with two power TNs. I thought it might be a weak power supply on the main cabinet, so I rebuilt the whole shebang on the second cabinet. Same outcome.

I have a CS1000M-MG (formerly option 81C), on 7.65. I have a group of people moving to a remote building, served by a Fiber Remote IPE cabinet. They want to move two M2250 consoles to the area served by the Fiber Remote. I built the TNs on the FR, and moved a console to that location to test...

Sorry, things got really busy here. The OSN key function is optional. You don't have to use it. That being said, I set one up in my office, and it does show the CPND, just like the TTY OSN prints out. But the CPND still doesn't show on the ESA target phone. Also, there's not an issue with...

No OSN Key is configured at this time. I get OSN information on TTY terminals, to see what's happening during testing. Yes, CPND displays on the Dispatch sets (3904s), and my test sets (1140e and 2616), when called directly, as well as through the current Network Speed Call setup. On the TTY...

Local termination of ESA calls was added in (I believe) Release 5.0. Read a current manual to find out how it's used.

I'm setting up ESA in my switch, and I have a question about CPND. University Campus environment, and 9-1-1 calls go to the University Police. Current arrangement uses the Network Speed Call function in NARS. I want to use ESA for both OSN, and the imminent placement of IP phones in an...

I found the issue – what I call a phantom check box! In the Class of Service settings, there’s a check box for “Address After Message Record”. This check box was unchecked for all classes of service, on both the old System Platform system, and on the VM system after the upgrade. Last week...

Last week we completed our AAM upgrade to 6.3.3 (and migrated from System Platform to VMware in the process). We're using the CallPilot TUI. What we’ve just noticed is that when forwarding a voice message via the TUI, AAM requires the recording of a sender message before even allowing the...

Only port 0 on an MSDL card can be used for TTY.

Only a 3904 Phase 3 set is full-duplex capable. There is a hardware component required for FD functionality, so you can't flash an earlier release set, or use the 3903 set for FD.

I can't disagree with most of what you've said, but I believe that there are still abundant educational opportunities at the big conference, especially by virtue of the sheer numbers of workshops, breakout sessions, discussion opportunities with Avaya and partner engineers, and the many talented...