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  1. isme2323

    Remote user / Telecommuter / Home User

    IP agent is a softphone, but just customized for easy use by call center agents. Avaya adds buttons like Login, logout, aux. Both IP agent and IP sofphone can be used in road warrior or telecommuter mode. I would personally recommend using the IP softphone in telecommuter mode if QoS has not...
  2. isme2323

    Extending a digital set over the LAN

    I have the same problem. I need to provide analog ports to a building that will only have IP handset. I plan to use Multitech VoIP gateways. You can get more information from the website below. Sign up or call them to get the VoIP primer. It will have detailed information on how to do it...
  3. isme2323

    Connect Definity to Rightfax server via T1 Tie line

    I have a definity r1.3 and a rightfax server. I would like to utilize the trunking in the definity on the right fax server. We have toll free numbers that ring to a DID hunt group extension. I want to be able to passthrough the DID that nDID number to the fax server via the T1 tie line. I need...
  4. isme2323

    Help forwarding calls from Definity G3r 11 to Cell phone

    We Recently made ARS changes to route outbound local traffic via ATT trunks as opposed to BellSouth, our local service provider's trunks. The problem is, i can dial a cell phone from the company station and it works fine. however if i set my extension to cover to the cell, it doesn't work. I can...
  5. isme2323

    Problem Covering to Cell Phone but can dial cell#

    We Recently made ARS changes to route outbound local traffic via ATT trunks as opposed to BellSouth, our local service provider's trunks. The problem is, i can dial a cell phone from the company station and it works fine. however if i set my extension to cover to the cell, it doesn't work. I can...
  6. isme2323

    A copy of Avaya IP Agent V3 software

    Thanks for all your repplies guys. I still don't have a solution to my problem. Can i get a copy the ip agent software? Is there a site i can download it from. All i need is the software. I already have the right to use turn on. The Avaya site only carries the IPSoft phone and the patch for the...
  7. isme2323

    A copy of Avaya IP Agent V3 software

    I have a right to use for a software agent, but i can't figure out where i put the software CD. Do i have to buy the software again or is there somewhere i can get a dowloadable copy from? I checked the Avaya website, bu the only thing i find is IPSoft phone and IPagent service pack. Someone...

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