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- Users: andymerritt
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Managing a Help Desk (need some advice)
Thought I would offer some advice that has worked for me in the past. I was a helpdesk manager for 2 years, and found after some trial and error these few things could help address your concerns. First with customer service: Come up with a standard Help Desk greeting, maybe perhaps even...- andymerritt
- Post #14
- Forum: My own development as a professional
