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  1. JustinEllison

    Trunk Pickup on Merlin Magix R3

    Hi all, I can't seem to find out how I can pickup an individual line out of a pool on my Magix. The reason I need to do so, is to forward the lead number of a POTS hunt group to a new number via a system speed dial. If I grab the pool, and someone is already on line 1 of that pool, the...
  2. JustinEllison

    PRI vs DS1 on Magix 3.0

    Hi all, I'm looking at getting a dedicated LD circuit from our CLEC. Currently, I just run POTS lines into the PBX. The CLEC can offer either a DS1 or PRI, with the PRI being ~ $100/month more. I know the PRI provides DNIS/ANI, but what can the Magix do with it? Can I do inbound call...
  3. JustinEllison

    Wierd Power Issues

    Thanks for the reply! Where did you cut and paste from? I have the 391A3 in the basic control unit, so I have 75 unit loads to go with. Where are the cards' unit loads described? justin
  4. JustinEllison

    Wierd Power Issues

    Hi all, I have a Merlin Legend upgraded to Magix 3.0. I have 1 Basic Control Unit with a processor, 2 ETR016's, 1 016 w/Ring Gen., 1 008MLX, and 1 800 GS/LS ID in it. There is an expansion unit with 2 800 GS/LS ID's, and a 6 Port Merlin Messaging. My problem is that the other day, I added...
  5. JustinEllison

    Mutliple day delay in VM routing?

    I have had multiple instances of a customer leaving voicemail for mailbox, and the message not showing up until 4 days later. I had someone call back, and see if the customer truly left the message that long ago, or if the phone system was stamping the time and date wrong - to my suprise, they...
  6. JustinEllison

    Magix 3.0 picking up lines with no dialtone

    Hi all, Merlin Magix 3.0 with 800 GS/LS/ID cards for incoming POTS lines. Running in Hybrid with all lines assigned to pools, and using ARS to direct users to the correct pools. I have a couple of Vonage lines that give me free long distance, so I use ARS to select those lines first for...
  7. JustinEllison

    Upgrade Merlin Messaging to 2.5

    I just upgraded my Messaging 1.1 with 2.5 today. The 6 port card seems to work fine, but I'm scrounging for a way to transfer configs as well...

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