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Hopefully someone will get something out of my pain and agony...... The short of it is - I TRIED everything and nothing seemed to work. I was tired of hearing the computer support people saying I'd have to reload the OS and everything!! The following is what resolved the problem for me: Roxio...

In response to the previous comments: I have removed all registry entries related to Nero and I do have the latest drivers installed as well.

First, yes - I have read the considerable threads on problems associated with Easy (anything but)CD Creator v5. But I haven't yet found the solution to my problem. Situation: I have ECDC v 5.3.5.10 (supposedly, the latest and greatest) which I have attempted to uninstall and re-install...

bcastner - THANKS for the detailed information! It is very much appreciated! Additional question(s): 1) can I use a full version Pro CD to perform an upgrade - or, does only an "upgrade" CD allow this? 2)If I elect to do (or, have to) a "clean install, will following the XP CD...

I suppose the clean install would always be ideal but....would I have a problem using the application/driver/etc. discs that were originally provided with the (Dell) laptop??

Siutuation: Currently running XP Home on a college-bound laptop. The school requires XP Professional - and will provide a full-version CD. QUESTION: Am I assuming correctly I'm able to "upgrade" (as I would buying an "upgrade" CD) using the full-version?? Also, am I...