Queue calls from the auto-attendant? I'm helping somebody set up an older Partner ACS system and they would like to have a set-up where customers call in and any free employees will pick up the call right away but if there aren't enough people to answer all the incoming calls at once then the...
Thank you for the information TuchToneTommy.
I'm helping a friend with an older system. It's an ACS R1.1. He has a backup restore card and some older version of a Lucent small mail PC card (is there a way I can tell the version of the PC mail card?).
I occasionally see the Remote...
I'm new to Partner systems and I have a question I'm hoping somebody here can help me answer. I looked around the forum but I didn't see the answer.
If you put one of the PC Remote Access/Upgrade cards in a Partner ACS system will the upgrade be permanent even if the Remote Access card is...
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