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  1. oiseming

    NAV 2003 detects worm, but cannot delete it.

    It sounds as if End-it-All performs the same functions that Process Explorer does. (I used Process Explorer because it was suggested to me.) If it truly does work in the same way, one could go in with End-it-All and kill the worm's operation. Once that's done, I'd try initiating a complete...
  2. oiseming

    NAV 2003 detects worm, but cannot delete it.

    The procedure I followed to remove the w32.spybot.worm is found in The Tech Guy forum. Go to the results for a search for posts pertaining to it... http://forums.techguy.org/search.php?s=&action=showresults&searchid=525416&sortby=&sortorder= ...and scan down the page to "Need to remove...
  3. oiseming

    NAV 2003 detects worm, but cannot delete it.

    Thank you for the reply. I appreciate all assistance. Yes, the OS reports that the file is in use. I've considered doing as you suggest, booting in the safe mode and then going in and deleting the offending file. But, read on. After looking through the posts to "The tech Support...
  4. oiseming

    NAV 2003 detects worm, but cannot delete it.

    Thank you for your reply. I appreciate your efforts and the efforts of others who are lending a hand. I'm wondering if we're on the same page, here. The removal instructions I'm looking at are here...
  5. oiseming

    NAV 2003 detects worm, but cannot delete it.

    Thank you for your feedback. Unfortunately: Been there. Done that. It doesn't work! I tried it. The Symantic procedure outlined, here, relies upon NAV to do the deleting. NAV cannot delete it. You bet! I most certainly did disable System Restore. I'm still searching for a way out of...
  6. oiseming

    NAV 2003 detects worm, but cannot delete it.

    One of our computers has the w32.spybot.worm. Somehow, it slipped through in spite of having NAV installed on the computer since it was new. NAV cannot delete or quarantine the worm. Symantec's Web site gives an explanation of why it can. Instead, it advises: "It is for this reason...

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