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I need to increase unity storage for mailboxes, currently mailbox can store 20 minutes of messages but would like to have at least 30 minutes.

What is service route and master route ?

Hi, I have a Unity 5.0 and it is running low on mailboxes, we have several staff departure requests for the last five months and I don't think their extensions were removed after the extensions were removed from the Call manager, Is there a way to get a report from Unity of all the mailboxes...

Hi, I have a PRI in one of our PBX in Canada that has a CBCT route type, I tried using the CBCT (trunk type) route in LD 86 to program an RLB but its not allowing me to use the CBCT route, I am getting a error message ES031- route type not allowed. Is there a parameter that I have to enable in...

Does anybody know the pinouts of the DB15 to RJ45 connector, Nortel use this for the E1/T1 connection to smartjack or Telco. Thanks.

Thanks for your help.

Can you please guide me in the right direction on how to do that. Is it in LD 90 ? I tried TRAN AC2, tried type SPN, NPA and NXX but cannot find 88, so I cannot make changes to it.

Hi, I have a DN in my option 11 system that I need to use as a distant steering code but not sure how to delete it. I print the dn in LD 20 and below is the output. DN 88 TYPE NARS NTBL AC2 I tried looking for it in LD 90, AC1, AC@, NPA, NXX, SPN and it did not show extension 88. I tried...

setnna, that is what I am looking for, appreciate your responses Bulakeno

what is the log "default username", this is what I can't remember

Haven't done this is a while, I need to reset a password for one mailbox and I need to know how to login to the call pilot from a phone on a BCM 50. Thanks

I thought this cannot be done on the IQ max turret menu, we do our voice mail button in Sysview.

Voicemail only Thanks.

I'm sorry but it is UNity 5.0, CUCM 6.1, I think we have the purge set to 7 days. But how do you retrive individual messages ?

I have a user that accidentaly deleted his voicemail messages, is there a way to undelete the messages ?

I tried changing the baud rates, parity and all other settings that can be changed from the Modem/connection properties on Procomm, but still unsuccesful.

I have been having issues connecting using my laptop's modem to our PBX's remotely. We have changed all our machines from desktop to laptop with conexant based modems. PBX modem will pick up but won't get anything from the PBX. Our laptops does not have a serial ports so using external modems...

We have Call manager 6.1 and using some CIPC, I am having issues on 1 of the CIPC getting stuck in registering. I have checked the network settings and it has the right tftp server and device. Any ideas why i am having this issue ? Thanks.

We found were the issue was, it was the settings on the exchange, change the message setting from 10200 kb to unlimited. Thanks for all your responses.

We have CUCM 6 with Unity 5.0.