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  1. shadow93

    Is this possible

    Thanks for the response. I think I have done as you suggested, and that is set up this que (773) to go to AA #4, this works great and has the message saying we are closed when we are closed. But, I how do I set AA #4 daytime to just transfer over to my customer service que? It is looking for...
  2. shadow93

    Is this possible

    Comming to the Merlin Magix and messaging is new to us, and I need to get it setup similar to what we had before. The scenario... 1 Company.. toll free lines and local lines each get there own AA toll free goes to sales and Customer service Local goes to tech support and general offices. AA is...

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