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I'm using a Cisco ASA 5505 running IOS 8.4 and ASDM 7.1 trying to open the ports necessary to establish a connection using an iPhone as a SIP client connecting to an Avaya IP Office 9.0 phone system. I have the SIP client running great in the internal WLAN but when I jump to the public side the...

Still no luck, I'll try reconfiguring it directly to the Internet utilizing the WAN port to bypass any port forwarding. I'm sure the issue is in the Cisco ASA Firewall. I just can't seem to get through it.

OK, I bumped the RTP range to 54000 to 55000, Sip inspection is off and I ran the STUN check and it came back and auto populated the UDP port. Still no luck.....

I've been banging on this for several days now. I've installed the iPhone APP, it works great in the WLAN but as soon as I go LTE I lose talk path both ways. I verified the Split DNS and the phone does register, I can call out, receive calls in but no luck on the audio. I'm going through a Cisco...

Got all the .wavs but I'm running into a permissions error trying to copy the vmdata.mdb. I have stopped the VMPro on the old server to eliminate the file in use. The log indicates it's copying the file fine from the source but when it tries to upload it to the new server it gives the error...

Ok then I guess my next question would be which folders do I need to copy. I've started with /opt/vmpro/Accounts and I think I've got the greetings for the mailboxes. I'm looking for the Modules and the associated .wavs for them. Is there a listing somewhere for the structure?

I've created a new App server because we were using a 32Bit virtual machine. I've now created a 64Bit virtual server, installed APP server 9, everything appears to be running however I can't restore the backup from the old 32Bit 8.1 server. - Both were/are running the Linux versions - I...

Powered down the One-X/VM Pro Server, Powered off the IP Office, brought IPO online first then servers and not it's working. I'm guessing even though each one preformed a reboot as part of the upgrade process it needed another one just to "make sure". PROBLEM RESOLVED.

Just upgraded IPO to 8.1 SP6 along with our APP Server. Everything upgraded with no issues however now when trying to log into the One-X Portal as a user were getting the "A license could not be assigned to you. Please contact your administrator." Error window. I've tried changing the user...

Why did I even think this would work...Converted 1140's and 1230's to SIP now trying to create Call Park Button's where the user can see an appearance of the call actually parked. Scenerio: Car Dealership, I've programmed Call Park 101, 102 & 103 buttons on their T7316e Sets, works great (or...

Couldn't find it. Even printed out the Doc, had several other people look for it including client and we struck out.

I've gone through the Doc's but can't find the prompt number for "Enter First Name" in the dial by name menu. I've got a client who has had them custom recorded but were striking out on what file name/number to replace.

Reviewed the log file and noticed TFTP failing authenication. Checked Preferences in the VMPRO and Voicemail Password field was blank (default=blank). In the IPO I checked the Security Settings, System and tried to verify the VMPro password by attempting to change it however it wouldn't let me...

Stopped the DNS Client and Disabled the service after stopping VMPro service. Restarted VMPro service and found same results. Ran Netstat with the following results: Active Connections Proto Local Address Foreign Address State TCP 127.0.0.1:4999 Win2k8:53630...

Been researching this all weekend. New install of IPO 8.1 with VMPro on Win2k8R2 32-Bit install. Installed via VNC to server NOT RDP. Disabled Firewall, even created exemption rules just to make sure. IP address is set in IPO under Voicemail tab. When accessing VM Client is shows the IP...

How do you update the Firmare to a newer version Firmware for an IP 2001, 2002, or 2004 set on a BCM50. I know how to create a TFTP Server on a 200/400 but I don't see how to upload it on the 50. Any help would be great !!!

I've never sold/installed a DID Card but now I've got a client that wants this service. Does the Analog DID Card show the CLID information if it's been ordered on the line from the CO? Thanks....

Do you need to have a Caller ID Card in the system to receive Message Notification from and External Voice Messaging System i.e. Phone Company? I've got the system configured with LS/DS Cards and can't get the "MSG" indicator. I bypass the switch and put an analog set with Message...

I've been working on this for a couple of weeks. Running MICS 6.0, PRI and the client wants to do alot of transfers out of building. They can transfer via the transfer soft-key to an outside call and drop off without disconnecting the callers however when they originate the call then try to...

Awesome, Thanks for your help. I'm heading to the client now. Again, Many Thanks.