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  1. callrec

    Does Nice work with AvayaG3 Single Step Conf

    SCC is a way to conference to an existing call. I am looking for the TSAPI/ASAI implementation of the feature.
  2. callrec

    Need Help :Call Recording using single-step conference feature

    client hasn't decided yet. I am researching several options. I noticed Nice with SSC as opposed and SO in a data sheet. Do you have any documentation on how it interacts with Avaya (i.e. what resources/service needed for SSC to work)?
  3. callrec

    How are EE and VTG in Service Observe

    How are Extension Emulation and Virtual Trunk Groups configured for Service Observe call recording?
  4. callrec

    Does Nice work with AvayaG3 Single Step Conf

    Does the feature work for Record on Demand? Is there documentation on how to configure Definity G3?
  5. callrec

    Need Help :Call Recording using single-step conference feature

    How is it configured? What types of errors can be encountered?

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