Hello Group
Iam working for a company wich have ap40. But unfortunaly the dont use acd. i have found out that i can use monitored CTI-groups?
I allready have code to connect to de application link and monitor. But how do we create cti-group. And what can be monitored in regards to cti Groups...
Hello Group
I have looked in the forum to find some answer to some problems.
1. I am working for a customer(iam a programmer) helping him to get a display with information regarding to queues groups etc. Is there anyway to get information about how many members logged in to a group...
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