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A while back my computer was acting up, I had so much stuff on it I didn't want anymore and decided it was probably best to just wipe everything off my hard drive and start over. So went on the reformat the hard drive only to find out that whatever was causing my computer to mess up before...

Ok here is a really strange thing that might help figure it out. My husband talked to the phone company Friday and they did some sort of test on the line to see if it was clear. Then from then on it worked. For the first time since we got DSL in February it didn't disconnect when we used the...

Now they are telling us we need to put a Cat 3 line for the computer line and that will help. Does that even make sense that it would make any difference if we used a regular phone line for a cat 3 line?

Well we have a filter on each phone line in the house and the DSL carrier suggested an outdoor splitter so we have that too. Of course that didn't work.

First of all the phone company won't touch any lines after the pole. They say it's our responsibility. And we did do testing that eliminated each phone to try and narrow it down to which one it was. But it kept happening no matter which phone wasn't plugged in. Carrie

We have had DSL for about 2 months now and ever since then we get disconnected when we pick up the phone. If the phone rings and we don't answer it, it's fine. It's only when we pick up the phone. Verizon tested our lines and claim the problem is on our our end not theirs. They told us we...