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Try This Dial Plan Routing Table Entry Number: 0 1 2 3 NtwkServ: Any service Expected Digits: 0 0 0 0 Pattern to Match: 959...

Yes we do use a night attendant that says we are closed and then allows the caller to go direct to the appropriate voicemail. There are four automated attendants, how can you use the additional attendants?

Wondering if it is possible to have one automated attendant in use Monday through Thursday and a Second on Friday? Or there might be a simpler way to do this. We no longer have an operator up front answering the phone. Incoming calls go to AA-1 and people can select their routing there or press...

Telecomboy OK made it to Lines/Trunks, PRI, dialplan routing. Under there I see "Service" "Patterns" "TotalDigits" "DeleteDigit" and "AddDigit" Under all of them it asks to Enter entry number 0-15 ???? I have access to the original programing papers and it looks like on the Lines/Trunks page...

TouchToneTommy We have a PRI coming in to the system. Very new to this as we have not had to do much with the system since we bought it. How do I change where the main number points? In Win SPM? Is it something I can do in quick access or do I need Standard SPM? Or can I just set Extension 150...

Merlin Messaging 2.0.20 How do you have the automated attendant pick up right away. Originally we had an operator picking up the incoming calls. We now want to switch to a menu driven system. I've gotten the system down to two rings before the automated day attendant picks it up and starts the...