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Sorry - Been busy, haven't reinstalled WinFax yet. Will try to do that this evening, and provide an update. On the SP2 front (personally), I have no intention of installing SP2 until I've remediated it with all of my apps. I already know it breaks M$ CRM (how ignorant!), and Symantec NAV...

Ok! Here's *my* scoop. Windows XP Professional Service Pack 1 (build 2600) Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)" Microsoft Office Outlook 2003 (11.6359.6360) SP1 Product ID 73931-640-0000106-57096 Uninstalled WinFAX PRO 10 with Add/Remove Programs...

I do have WinFax installed on the workstation in question, but not on workstations that are working fine. I'll uninstall and clean up the one with WinFax and report back. Won't be til this evening. -- JMS

Hmm... Have you uninstalled both, then reinstalled Outlook, then NSW? Just a thought. -- JMS

Interest suppositions. But I'm not using Outlook to sync with ANYTHING. And when I removed the IMAP account, the problem is persistant. Disabling sync at logoff could be an issue (I haven't checked it, and am not at that location at the moment to do so myself). Am following this thread closely...

Hmm... Well, in my particular case, I've got one POP3, one HTTP (Hotmail), and one IMAP account. I removed the IMAP, and rebooted Outlook. No improvement. I removed the HTTP, and rebooted Outlook. No improvement. If I remove the POP3, there won't be a need for Outlook, now will there? Next...

Why not? Back up the pertinant personal files and the mail file (PST if it's office) to the LAN, and use BelArc advisor to inventory the apps. Then blow it away and reinstall. Restore a base image if you've got one to work with, then build the apps. Or just reinstall one at a time (painful but...

Hmm... When you say you 'reloaded' the OS, was that an 'In-place Upgrade', or did you reformat and reinstall the OS and APPS? Just checking. -- JMS

I'm having the same problem here (exiting Outlook 2003 [on XP Pro] leaves the system tray icon and process running). I've scanned for malware/spyware, and come up clean. I *am* running Yahoo toolbar, but am reluctant to think it's that, since it doesn't interfere with any other Office products...