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  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

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  1. Gloaming

    Avaya's support model

    Thanks Mike. I'm still not happy with the situation, but at least I know that it's not just Avaya that does this. Gloaming
  2. Gloaming

    Avaya's support model

    Hi Gents, Thanks for the responses, but I'm wondering if limiting access to the system is just SOP for telephone system manufacturers. If I can avoid it in the future, I don't want to buy a phone system that the manufacturer won't let me configure. Thanks again, Gloaming
  3. Gloaming

    Avaya's support model

    Hello, I'm an IT manager with a networking background who has been put in charge of the company's Definity G3R7 phone switches. I've never been responsible for a phone switch before, and my knowledge of phone systems is extremely limited. The phone system in question is about 5 years old...

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