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  1. DTrick

    Attendant Console

    Does anyone have any sort of white paper or training document for an Attendant Console (DEFINITY system)?
  2. DTrick

    Anyone know Comdial phone systems

    Anyone out there know Comdial FXII- with & without Quick Que. Im looking into the possibility that certain agents are logging out and back in - to get calls first (this is how Comdial phone systems work (the least idle agent will get the calls first). Since this can be an issue, we need some...
  3. DTrick

    Comdial Phone systems

    Anyone out there know Comdial FXII- with & without Quick Que. Im looking into the possibility that certain agents are logging out and back in - to get the calls first (this is how Comdial phone systems work (the least idle agent will get the calls first). Since this can be an issue, we need some...
  4. DTrick

    Norstar - Forwarding calls

    Can someone please give me the feature codes to forward calls off site or to another extension on a Norstar 5.0

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