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RESOLVED: The problem was the COR (Class of Restriction) of the VDN. The call could not be routed to the target number because the VDN was restricted from dialing the number. The COR was increased and calls were succesfully routed to the target DN.

I'm looking for an explanation of an ASAI response to a RouteSelect request. The response back from the switch is Operation: RouteEnd with Cause: A_PERM_DENIED. I can't find anything for A_PERM_DENIED. I suspect there would be somethign in an ASAI link specification document, which I...

Corruption on ACD phones typically occurs when the position number is changed, or perhaps even re-entered after changing the queue. After you enter key 0 ACD xxxx simply hit enter, don't press space, don't enter the CLID entry or position, just enter. I've done this many, many times without...

BTW, you should hit enter after 'send all' and then type your message at the prompt, 'SEND MSG:'

Set them up for ETH, I don't know why one would want to specify that only the originator or terminating party would control disconnect supervision. I have had them as ORG and this has caused problems, LD calls remaining up for thousands of minutes, not good, especially if the call is tandeming...

You're probably the only TTY logged in.

These commands are done from the loader prompt, '>', before entering any of the loads.

In load 17: REQ chg TYPE ovly <- overlay SID <- enter until MULTI_USER BKGD PBXH TODR DROL MULTI_USER on <- enable, turn 'on' Change doesn't require ini or sysload. With multi user on you can now use the following features (x represents the TTY): FORC x <- force off...