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lambman have you got bridge call alerting turned on on the stations that have the brdg appearences of the first extensions Thanks T

coolk you need to get the firmware upgraded on the medpros we had the same problem but it has been fine since the upgrade Thanks T

Hi i have a site that is getting the display messages on the consoles ie B for busy call c for all calls after the CLI ie 02072463000 to main number B. this is only started happening after one of the consoles had a problem does anyone know if the display message can be turned off Thanks T

does anyone know where we can get some fat audix tapes from in the uk Thanks

Will the easiest way to set this up is to install an analog phone then on the 3rd page set the speeed dial up so that it uses system speed. Set up a system speed dial to dial the number you want the phone to dial I.E entry 10 on the speed dial list. Once you have done that go back to the station...

Thanks mikeyedit works fine

I have all the documentation from avaya but i used to have a software package on my laptop that i used to be able to type in the alarm code and it would tell me what the fix was without having to trawl through the documentation.Has anyone heard of this

Definity all types i.e CMC SI G3R 8700 8500 8300 ranging from r4 to cm3

Does anyone out there know of a good programme that i can use to tell me what alarm codes are.I used to have one a while ago but i cannot find it anymore thanks

you also need to check the firmware of the ip phones do a list reg on the definity.There is a issue with firmware 2.2 so you need to upgrade if thats what the phones are running

siriussatelliteradio Why don't you run a trace on the station then dial out and see what happens

jml2665 if you go in via telent you will not be able to access the intuity. Its best to get on to the network then open up internet explorer and go in that way

Hi Does anyone out there know of a basic maintanence document for programming the definity apart from the little instruction books

Ian9197 what audix is it ie slim or fat embedded or intuity audix thanks

Newbiecarol have you listed the data modules and found the one for the announcements and status that data module and see what it comes back with plus it might be wrth testing the dat module as well

stlinc you upgrade firmware on the medpro via the clan board and not direct to the medpro onceyou have uploaded the relevant firmware you need to send it from the clan into the medpro

telcomwork you need to disable the nca tsc in the sig group first the enter then go back in to the same page and remove them

Hello I wonder if anyone has come across this problem that i have with softconsole. When the operator tries to call an extension from the busy lamp field the call goes to a completely different extension and it is not always the same extensions but it seems to be happening on the 2xxx range only...

Has anyone ever heard of the Audix record feature being used from an attendent console if so how was it setup and is it an added feature Thanks Tony

Agiles64 why don't you use aar digit conversion as you are dialling an extension number and not out of the system.When you enter the imformation into the aar digit conversion screen delete all the digits and replace with what you need to dial and make sure the type is set to ars Thanks Tony