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I thought I knew how to get to diags, but I dont. Could you tell me how, it does not appear that the toner motors are operational except the black one. all the connectors are tight for motor control, so i dont think its wiring. Thanks, walter

Had the image unit missing error. Once I found our that this QMS 3100 is actually a Tektronix 6200. Missing unit caused by slipped gear. Now I have an issue with no color, jsut black. The color test prints come out with only the black protions. Everything seems ok, all drums inside image...

How do you reset the error "needs maintenance", but will continue to operate. I can not find info in the manual regarding this. Any help would be appreciated. Thanks

Problem with not wiping accumulator belt solved, bad clutch on fuser. Now not getting any color prints, a color print is in monochrame, you can definitely tell that the color should be there, but it is not. Any info would be appreciated. Thanks

its the accumulator belt not being cleaned. the fuser is not the problem, or at least not for having the images on it. it appears to be not lifting the accumulator wiper cleaning assembly.

This machine is not wiping the transfer assembly, so now I get repeating images. No errors Thanks Walter

Due to the nature of the problem I'm having with my clients Phaser 850, I need to locate a service manual for this beast.

I need a source for parts for this machine, not ink sticks.

I have a customer that has one of these that only has the power led, jam led, and the left rear fan functioning. One the back side the NIC leds work and the ps and pe led function. No other activity, I have reseated the board and the power supply boards. the fuses on the power supply check out...