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Thanks - Spot on!!!!

When setting up an Access Control List, what ports do we need to leave open to allow Message Manager to run?

Thanks guys - I'll give it a go.

Does anyone have an example of an Option 242 HTTP scope for 96xx IP phones?

Thanks for your reply Jon24422531. The server will be decommissioned and will be in storage but powered up so forwarding the messages over won't be possible as it won't be connected to their network, but I've just heard there is a way round it. I was told that you need to add attribute 21 to...

I have a customer that wants to decommision his Octel 200 but first wants to back up to floppy all the messages in one particular mailbox - no others! and then restore the messages into another Octel 200 that has a mailbox with the same number, is this possible? If so, how?

Does anyone know how to get into the shell of an Intuity and disable the subscriber-data audit??

Is this an Intuity Audix or a Definity Audix? and what release is it? Intuity Audix R5. Unlike the US-English announcement set (I'm assuming you're in the US!!), the British announcement set uses the numbers instead of letter i.e. *3 instead of *D etc,etc. It's highly unlikely that your customer...

That's an Audix not an Intuity. Were do you get to on the screen? Are you sure you're dialled into the Audix and not another machine?

Hi all, I’m re-commissioning an Aria 250. When I boot the server I get an error informing me that there is a ‘Serial Mismatch’. I am unable to continue with the boot process because of this - has anyone seen this before? What do I do? This is the boot capture showing the error: Prom...

With the Mapping field you only use both if you're setting the XMOBILE station form to be used for EC500.

Thanks for the reply Ken. I've loaded 2 sets of diskettes so I don't think it's that. You could be right about the PC. I've done dozens of these upgrades using diskettes (client has no tape drive!) and never come across this problem until now & as it happens I've just got a new laptop (XP). My...

Hi, Has anyone ever come across an upgrade failure on an Octel 250 online upgrade using diskettes (not tape)? I am upgrading from A.2 to A.3.11 using diskettes. I have loaded the Online upgrade tool on my laptop aswell as the 10 software diskettes and I've started the upgrade. The Online...

The night service button is on a console at reception. The receptionist turns night service on as she leaves. They want the call to eventually cover to vm if nobody hears the bells ringing.

I have a customer who would like to have 3 bells situated in different parts of the office. When they are on night service and a caller calls the main number the bells ring and anyone from any phone in the office can dial a feature access code and be put through to the caller. Any ideas on how...

Are both servers Intuity's? If so, will you be networking them via TCPIP?

Open Voice Mail System Configuration > Telephone User Interface > General Tab & Disable Auto Attendant. When disabled, the system transfers callers directly to the subscriber's mailbox, where they can leave a message.

The boot floppys must match the Intuity software release. To reset the root password do the following: MACH 3 & 4 • Bring Intuity up with the emergency boot floppy installed. • When prompted for keyboard type, type 1 <enter> • Screen will then say "If you would like a host bus adapter...

Did you get the emergency boot floppy's with it?

Check the communication interface processor channels screen on the Definity. Sessions local should be set to 4 on the proc chan number you are using (Usually chan 59). If the LX is Audix number 1 then you should set sessions remote to 1 and machine ID to 1. Let me know how you get on.