Ok Thanks a lot for your help.
The problem is that I want that the call goes later to an ACD group. I programmed an extension in the group hunting and set it diverted to that ACD group with no welcome announcement.
When the call cames, no message is heard because the call is transfered to the...
Hi,
This is my first time in the forum, but I have a problem with MD110 BC10.
I need to have several welcome announcements, but without using several ACD groups.
I have tried with hanging groups which are diverted to an unique ACD group, but as soon as the call came to the hunging group it...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.