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  1. CristianNascimento

    ACD -

    Hi, Thanks for your aswer. I did this command but didn´t work. Any idea? Cristian
  2. CristianNascimento

    ACD -

    Hi There, I have a Meridian 11C and a ACD configured with 6 agents (A,B,C,D,E and F). Is it possible to make a call goes to agent E and F only if the others agents are busy or disconnected?

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