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Daniel RO, The calls are going to a ring group, they have a night AA greeting that goes from 6pm to 9am the next day. They are looking for a night button during the day when they leave for lunch or to do errands,

When I go to lunch, I need a button to call forward the main number to my mailbox

We have a BCM50 rls 6. When accessing line 63 we get a modem noise and cannot dial out. We removed the POTS line from line 63 and we get the same noise. The other problem is while line 63 is idle it rings to the prime set, even though there is no dial tone on the line. Any recommendations...

How to do a level 2 reset

Thank you sizbut, that was the problem.

We have an Avaya IPO500 rls. 9.1 with 9508 telephones. The problem is none of the phones display the Features softkey when in the idle state. Any suggestions will be appreciated.

We have an Option 11 release 23 and we can dial 9,911 but when we dial 911 we hear a busy signal. LD 90 shows SPN 911 RLI 0

I programmed my SL2100 to ring 4 times and go to night ring 102, My recording was blank, I then setup the In Mail dialing table to time out to 202. It worked for a few weeks and now only times out. Anyone familiar with this programming option.

Is there a way to delete the messages from the SD Card. Any assistance will be appreciated.

Thanks for the replys, i was able to change the DTMF settings to RFC2833 and now all is working. Thanks again.

We have a IPO500v2 rls 9.1 wtih embedded voice mail. When calls come to the AA and the callers press any option it does not recognize the DTMF. This problem only occurs on the SIP trunks, we have POTS lines and there are no problems with the DTMF dialing through the AA. Are there any settings...

We have a NEC SL2100 v2.0 system with SIP trunks. We recently converted our POTS lines and for a short time the Dial Action Tables worked then stopped. Are there any settings that are needed with SIP trunks or is this a carrier issue. Any assistance will be appreciated.

Here is a sample of when the call loses audio. 020-02-17T13:22:30 938042108mS VOIP: (In) 0a0200660001af5a 2.110426.1 26186 SIPTrunk Endpoint: RearrangeFSProposal 2->2 2020-02-17T13:22:30 938042108mS VOIP: (In) 0a0200660001af5a 2.110426.1 26186 SIPTrunk Endpoint: RearrangeFSProposal 4->4...

UPDATE! The calls are not dropping as I earlier stated, we are losing the audio from the far end. In other words the far end can hear us but we cannot hear them after 25 minutes.

We have an Avaya Server Edition release 11 and SIP trunks with 9608G Telephones. When and incoming DID call is answered by a user and the call exceeds 25 minutes it automatically drops. We can make outbound calls from the same phone but for more than 25 minutes and the call does not drop. If...

We have a IPOo500 v2 rls 9.1 and the password changed after approximately 2 years of service. The customer claims they did not change it and as the vendor we did not change it. We were able to reset and create a new password. Does the password expire or is this some other issue? Any...

I formatted my SD card (9.1) and attempted to recreate it at 11 but it would not, due to missing files. I found the missing files in 9.1 manager and loaded them in the R11 manager but it would not allow a recreate. Has anyone had this problem.

We have an IPO500v2 rls 8.1.65 with VM Pro 8.1. When callers leave messages, the time and date stamp is incorrect. The VM Pro server shows the correct time and the system shows the correct time. Any information will be appreciated.

Is there a way to retrieve the root password on a Server Edition IP Office.

We have a Avaya IP Office Server Edition release 11 and are having 1608 and 1616 phones automatically log out and display “Password error - # to continue" we enter the login password and the phone becomes active. After a few hours it will log out again. Any recommendations will be appreciated.