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I'm trying to assign a line to a button on an "executive Model" phone I go into programming on the phone "Feat" #3. when I tuch the button I want to use & then "chg" I only get 2 options "Sta" & "Feat" I think I should get "co ln" but it doesn't show. It's a DHS-E & should be feature Pack 3. but...

Thanks I found it

I must be going mad. I put down the wrong event. It's "event 1343

We have set up our new faxpress server with a T1 to our G3si V11. I was on the phone with Castelle tech support trying lots of things. First we were setup as PRI that worked inbound fine but outbound it seem to be stripping off digits. so they wanted me to change to robbed-bit. They say they...

I have been looking for info on this. It's for the PCN1406B. Witch tells you "It will take a technician 1.5 hours per circuit pack to replace the TN792 circuit packs, per instructions provided in the “Maintenance Manual for Avaya DEFINITY® Server SI." Well all the Maintenance Manual has is the...

We have a KX-TD12-32 & I would like to forward some extensions outside the office. I was looking at the book, & it looks like we can't forward floating station. Is that a phantom? So can I have a few jacks in the PBX room plug a phone in forward it & unplug the phone & have the forward stay? Or...

I should have put some more info in. I've tested the TTR alot even busied some out. Tested it with my test set in the PBX room same thing.

I have a Magix R4 with some TDL cards An 016 TR card, A DS1 card. We have a few polycoms connected to the 016TR. Often when dialing out on the TR ports we get extra digits & the call will not go through. With AVAYA I have swoped out the 016TR, The Processor, & moved the card around. Also tryed...

Never mind I got it It was the "rotary enable" I thought that was no longer needed? Thanks

I have tested this if you call the DID you get 4 rings then the voicemail box. If you get the AA & dial the same extension it just rings & rings. Or "*T" with an "extension #" it will just ring & ring. Its a magix R4 & merlin messaging R4 Any Ideas? Thanks.

I don't do a lot of Norstar stuff. Last week this MICS lost power & all programming. I got it all back up, but now they say some outside calls to auto attenents, & pagers don't seen to take any digits. Do I need to do the F808 thing? Or do we have to replace parts? Thanks

phantom stations on a DHS Is this doable? I have never worked with this before. Can I renumber a phantom port to a number of someone working off site so thay can have a voicemail with the extension # printed on cards, & give a new number to the actual port for the new user? I'm not sure what...

So your telling me you don't just put in a bace number. I would actully put in a full number. The the switch will delete the number of digits the extension is & add the extension number? I worked other switches & only put in a base number 1-xxx-x & had it work fine.

I have A Magix R4.0 V7.0 with a PRI to SBC/AT&T. The customer said it sometimes takes 4,5, or even 6 tries to place a call. So I went in & tested like 100's of calls. found some number of call don't go through. So I called the carrier. Thay got set up to see what digits came across the PRI...

Has anyone have any idea? I have a Legend R 4.2 V6.2 I just installed a PRI. To make it send the Base number + Extension I had to put the base number in as XXX3391111 with 3 digit extension number, That is a total of 13 digits. But that was the only way to get it to put out a 10 digit #. If I...

I was doing an upgrade to the current release. I was reading the upgrade notes & it said the IP46XX phones will not be supported after this release? Did anyone else see this?

We will be able to find Magix gear for a long time to come. But I think AVAYA is making a big mistake!!

You can't The DSS is fixed. you can renumber the range of extensions is shows but thats it. Sorry

I don't do a lot with the Toshiba's & usually get it done with the book, but this one has stumped me. I have put DSS buttons of port 000 on a few phones just like a few other phones thay already had set up. But now thay want them to ring. I know it can be done some phones ring when port 000...

I had a card go down & lock up a Magix in a 3 carrier system. I had to remove the card & try it. Everything worked fine past the emty slot. & for a week too.