That was true about a year ago, Im having great success with the product these days.I still install magix to people
who have very basic needs.
FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA PLATINUM BUSINESS PARTNER
ACA CERTIFIED
My question is ,why cant they get the IP Office to work.
Ive installed Partners and Magix for years. I have no problems with the IP office. My company is installing at least 3 IPO's a week successfully.
FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA PLATINUM BUSINESS PARTNER
ACA CERTIFIED
Are you using Delta server or call logger?
If you have a T1 you should get trunk info from the carrier.
FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA PLATINUM BUSINESS PARTNER
ACA CERTIFIED
Ive been Installing both for years, the partner is still rock solid but Im really liking the IP Office now that Avaya finally worked out most of the issues.It has a great programming interface and is really great if you decide to have remote users with softphones or IP phones. Release 3 is going...
I use Tight VNC. Its free and I connect an analog port to the modem card of my VM Pro machine. It runs as a service and is password protected. The PC has to be set to accept incomming connections.You use TightVNC viewer to connect.
Hope this helps
FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA...
If you want to upgrade, you should go to 2.0 then 2.1
You should also upgrade VMPro.
2.1.27 for IP office and 2.1.14 for VMpro seem to be working well for me at the moment. you can download full versions from support.avaya .com
FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA PLATINUM BUSINESS PARTNER...
Hello,
Im the technician that is doing the work.
Ive done this a million times on newer switches.
remote call fwd is on, Ls disc. is yes, trk to trk is on,
all stations are unrestricted, ARS restrict is 3.
Anything I missed?
FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA GOLD BUSINESS PARTNER
ACA...
What kind of PC are you using? How much memory does it have?
Is it connected to a network? Do you have current anti virus
protection? What is the exact version are you running?
Sorry for so many questions, But there are alot of things to check out.
FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA GOLD...
Im pretty sure Phone Mgr. Pro requires a special license.
You probably have the software.
FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA GOLD BUSINESS PARTNER
ACA CERTIFIED
Hey,
You can split the cable(its not recomended).
Each run should have 4 pairs. ethernet only runs on 2 pairs.
Pins 1,2 3,6 (orange and green). If you can pinout the connections at both ends, blue and brown to go pins 1,2,3,6
It will work. You will have no spares in the future.
FRANK C...
Hey, what I would do is set up a phantom ext for the operator.
and give that person a cover btn. for that ext.
the problem with that is no msg. indicator light.
Or they can share ext 10. Or use m-box 9991 for the general
m-box.
Later
FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA GOLD BUSINESS...
Hey,
Ive had processors make that sound for years.
Im not sure what makes the sound but I cant count the customers I have with that issue, they still are running fine.
Later
FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA GOLD BUSINESS PARTNER
ACA CERTIFIED
Somethings wrong. You should be certified for 2 yrs.
Ive been ACA for about a year and never heard anything like that.
FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA GOLD BUSINESS PARTNER
ACA CERTIFIED
In the user form, you need to create a shortcode to allow that user. User shortcodes override system shortcodes.
FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA GOLD BUSINESS PARTNER
ACA CERTIFIED
Thanks for the input. It turns out,under the voicemail tab in system, there was a password set in the password field.
Im not sure how it got there but when i removed it it works fine.
FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA GOLD BUSINESS PARTNER
ACA CERTIFIED
Yo
I always program park zones on everyones phone. Like park 1,2,3,4. The operator can park a call and say pick up park 1,2,3,4.
It is an apperance on the phones(44xx)
FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA GOLD BUSINESS PARTNER
ACA CERTIFIED
a key system shows line appearances, a pbx is a pooled system like the ip office. believe me i wish i could make the ip office work like a key system. i found there are alot of likes and dislike advantages when installing this product
FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA GOLD BUSINESS...
I had just installed a vmpro 2.0 . When i dial *17 for vm access the phone says im connected but you dont hear welcome to ip office. I un and re installed the software and my license says valid but i still dont get into vm pro.
any takers?
FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA GOLD BUSINESS...
that is what TSO told me
if you notice they did away with that little reset button
like on the 007 mail.
ive doni and it works perfect
FRANK C
CONSOLIDATED TECHNOLOGIES
AVAYA GOLD BUSINESS PARTNER
ACA CERTIFIED
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