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  1. fonetek

    New Merlin Magix Price

    That was true about a year ago, Im having great success with the product these days.I still install magix to people who have very basic needs. FRANK C CONSOLIDATED TECHNOLOGIES AVAYA PLATINUM BUSINESS PARTNER ACA CERTIFIED
  2. fonetek

    New Merlin Magix Price

    My question is ,why cant they get the IP Office to work. Ive installed Partners and Magix for years. I have no problems with the IP office. My company is installing at least 3 IPO's a week successfully. FRANK C CONSOLIDATED TECHNOLOGIES AVAYA PLATINUM BUSINESS PARTNER ACA CERTIFIED
  3. fonetek

    SMDR Trunk Info

    Are you using Delta server or call logger? If you have a T1 you should get trunk info from the carrier. FRANK C CONSOLIDATED TECHNOLOGIES AVAYA PLATINUM BUSINESS PARTNER ACA CERTIFIED
  4. fonetek

    New office system

    Ive been Installing both for years, the partner is still rock solid but Im really liking the IP Office now that Avaya finally worked out most of the issues.It has a great programming interface and is really great if you decide to have remote users with softphones or IP phones. Release 3 is going...
  5. fonetek

    Ip Office remote Dial In

    I use Tight VNC. Its free and I connect an analog port to the modem card of my VM Pro machine. It runs as a service and is password protected. The PC has to be set to accept incomming connections.You use TightVNC viewer to connect. Hope this helps FRANK C CONSOLIDATED TECHNOLOGIES AVAYA...
  6. fonetek

    IP Office 1.4(27) w/VM Pro Upgrade to 2.1

    If you want to upgrade, you should go to 2.0 then 2.1 You should also upgrade VMPro. 2.1.27 for IP office and 2.1.14 for VMpro seem to be working well for me at the moment. you can download full versions from support.avaya .com FRANK C CONSOLIDATED TECHNOLOGIES AVAYA PLATINUM BUSINESS PARTNER...
  7. fonetek

    Remote Call Forward

    Hello, Im the technician that is doing the work. Ive done this a million times on newer switches. remote call fwd is on, Ls disc. is yes, trk to trk is on, all stations are unrestricted, ARS restrict is 3. Anything I missed? FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS PARTNER ACA...
  8. fonetek

    IP Office Voicemail pro version 2.01 CPU dying

    What kind of PC are you using? How much memory does it have? Is it connected to a network? Do you have current anti virus protection? What is the exact version are you running? Sorry for so many questions, But there are alot of things to check out. FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD...
  9. fonetek

    Software

    Im pretty sure Phone Mgr. Pro requires a special license. You probably have the software. FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS PARTNER ACA CERTIFIED
  10. fonetek

    Can I split my cat 5 cable??

    Hey, You can split the cable(its not recomended). Each run should have 4 pairs. ethernet only runs on 2 pairs. Pins 1,2 3,6 (orange and green). If you can pinout the connections at both ends, blue and brown to go pins 1,2,3,6 It will work. You will have no spares in the future. FRANK C...
  11. fonetek

    Dial by Name for Operator

    Hey, what I would do is set up a phantom ext for the operator. and give that person a cover btn. for that ext. the problem with that is no msg. indicator light. Or they can share ext 10. Or use m-box 9991 for the general m-box. Later FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS...
  12. fonetek

    Partner Processor Module R4.1 Hissing

    Hey, Ive had processors make that sound for years. Im not sure what makes the sound but I cant count the customers I have with that issue, they still are running fine. Later FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS PARTNER ACA CERTIFIED
  13. fonetek

    Avaya Certifications

    Somethings wrong. You should be certified for 2 yrs. Ive been ACA for about a year and never heard anything like that. FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS PARTNER ACA CERTIFIED
  14. fonetek

    IDD call barring handling

    In the user form, you need to create a shortcode to allow that user. User shortcodes override system shortcodes. FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS PARTNER ACA CERTIFIED
  15. fonetek

    VM PRO Not answering

    yes its me FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS PARTNER ACA CERTIFIED
  16. fonetek

    VM PRO Not answering

    Thanks for the input. It turns out,under the voicemail tab in system, there was a password set in the password field. Im not sure how it got there but when i removed it it works fine. FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS PARTNER ACA CERTIFIED
  17. fonetek

    Call Park Btns.

    Yo I always program park zones on everyones phone. Like park 1,2,3,4. The operator can park a call and say pick up park 1,2,3,4. It is an apperance on the phones(44xx) FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS PARTNER ACA CERTIFIED
  18. fonetek

    IP office PBX?

    a key system shows line appearances, a pbx is a pooled system like the ip office. believe me i wish i could make the ip office work like a key system. i found there are alot of likes and dislike advantages when installing this product FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS...
  19. fonetek

    VM PRO Not answering

    I had just installed a vmpro 2.0 . When i dial *17 for vm access the phone says im connected but you dont hear welcome to ip office. I un and re installed the software and my license says valid but i still dont get into vm pro. any takers? FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS...
  20. fonetek

    Merlin Messaging

    that is what TSO told me if you notice they did away with that little reset button like on the 007 mail. ive doni and it works perfect FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS PARTNER ACA CERTIFIED

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