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  1. jpkage

    Act 2007/Outlook integration problem (act9ext.dll errors)

    Hi Laragold, I really don't have any good information for you regarding your issues, as we still have them ourselves. Here is what I do know from our own research.. Sage, like many others who code against Outlook, use a wrapper called redemption to get around the security messages that come...
  2. jpkage

    Act 2007/Outlook integration problem (act9ext.dll errors)

    I did try to install in selective startup mode without any luck. For whatever reason, something in our domain sure upsets that dll and crashes Outlook like crazy. I'm not one to give up, but I'm pretty much stumped. Thanks, jpk
  3. jpkage

    Act 2007/Outlook integration problem (act9ext.dll errors)

    So far nothing has worked! I took one of the notebooks that encounters the issue way more frequently and performed the uninstall/reinstall that you suggested to another user. I gave the user her computer back and didn't even get back to my desk before Outlook bombed out. Here is what I've...
  4. jpkage

    Act 2007/Outlook integration problem (act9ext.dll errors)

    Mike, As a side note, I ran across your posting a few days ago with your suggestions on uninstalling and reinstalling Act. I'm going to give that a go tomorrow and see if it makes any difference. At this point, I'm grasping at straws and will try anything! I'll let ya know how it goes.
  5. jpkage

    Act 2007/Outlook integration problem (act9ext.dll errors)

    Hi Mike (and anyone else who wants to chime in), I've tested some of the things you suggested and a few things of my own to no avail! Copying the original act9ext.dll to the pc didn't help at all. In addition to that, I also rebuilt one of the users entire logon profile. They had been using...
  6. jpkage

    Act 2007/Outlook integration problem (act9ext.dll errors)

    Hi Mike, Thanks a lot for the reply. We are currently running Act version 9.0.1.162, Hotfix 1 on all machines. I will certainly go and double check some of the things in the article you suggested. However, I'm not sure that any of those issues seem to fit for us. Many of the machines were...
  7. jpkage

    Act 2007/Outlook integration problem (act9ext.dll errors)

    Hello All, We have upgraded from version 2005 to 2007 recently (Act 9 for Workgroups, server running sql and 22 machines connecting in). Most of the users are having trouble with the Outlook integration. The primary issue being Outlook crashing with the standard MS "This program has...

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