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hello there, can someone please tell me where to find the telephone config so I can enter costing for reports. I found it once and it did run for a while. My nightly report hangs for some reason now and I want to start from scratch. System was reinstalled without backup

Hello everyone, I just had to have TM” 3.20.10.94” reinstalled. One of the problems I’m having is that when I build a phone and do a verify I get a message back that it can’t find the CPND data block (SCHO949). I did take some print screens and in the sys properties, customers properties...

Has any one got Safari to run with Terminal manager? I get a flash of the Option 61 field in the add window,then it's gone.

Well I got it in the right way form the TUI. My problem now is I can't get rid of the 1st old message, keeps coming back with error.

Hi every one, I have not done this before and something went wrong. I had someone record two messages for an ACD that have recordings on them. I didn’t read anywhere that only one recording at a time, so when I assigned the recording this morning to channels 3-4 where the second recording...

This phone will also do H.323. We don't have that package either. Our building dept. contracted these, I requested to see one or get the manual for it but they want control. Which of the two (sip or H.323) would be the cheapest?

We have upgraded to the CS1000, I do see that we cold get a SIP package.

Has anyone know which phone build I should use for a voip-500 talk a phone.

Hey telebub checked the menu out last night,and the problem was user error. What happened was that when a choice was made in the menu and went to their mail box they were telling people the zero out option, which was not set-up on their sets.

thanks telebub, I was not sure of what the inside and outside were. I'll give it a shot in the morning before they open.

Hi all I've built an acd that points to an application with a menu, which works fine. What I need help on is having it go to a VM after hours and weekends. What happens now is that it goes to an attendant after hours. Should I have the acd point to a VM with NCFW or add day and time blocks to it?

Rolled back to ie8, java even tried ffox. I'll check out if anything changed on the network. The only thing i can see is that there are errors showing up in the log with some service, Ja something, i tried to restart it a number of times with no luck. thanks for your suggestions though.

I know there is a E-lan and a T-lan, not sure of a S-lan. what is going on is that from a template you can build all the way down to the keys and save that. But if you select a type that calls for a pop-up(like SCR)the extension, cid don't show no matter how long you wait or click off of it.

Hello to all! I seem to be having a problem with the web interface of TM. I had a tech. here and if we plug a laptop into the E-lan things work fine. When we put it on the lan some of the functions don't work (cpnd) He seemed to think that it is something wrong with my network. If that were the...

got it with the acd

Hi all I have built an app and tested it. the problem I have is that it rings 4 times before the app starts up. I need this to pick up after the number is dialed or after the first ring. From old post I got two answers. Build an ACD and point it to the app number and the other is to build a...

Sorry to get back to this so late. thanks for all the help though. I got it to work through Elements. I had to release it form auto, and enter it manualy then set it back to auto. It did cause a problem with CP, but got it back. I have this thread archiver for the future.LOL thanks again

don't have access to NTP's But found it. 2003 standard. thanks for the reply.

Well I'm using my set for the test, I can forward out to my cell. I changed my mail box type to the custom RPL and entered "9,number" in the revert field. I then went to the RPL's and entered 3 extensions in the deny field. and put the first 3 digits( both cell have the same starting numbers ).

Hi, I want to allow the helpdesk line to be forward to a cell phone on the weekend and after hours. I would like to use the revert option instead of an app or relying on them to forward each night and Friday’s. I'm getting an error message of "The DN specified for 'Revert DN' is restricted by an...