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We just went through this and ran into some real problems. Same situation as yours, with Win XP Pro clients. All I can say is backup like mad, even the client machines. Make a backup of the .pst files at the local level. Don't wipe out your old server until you're absolutely sure everyhing is...

The .PSTs were missing a bunch as well. We're going to restore the old system onto another server from a backup tape and see what happened.

We backed them up as individual mailboxes and we can open them a in Outlook but they don't display the old mail, either. Is this a permissions issue with the new user accounts?

No. We backed up all the files, and mailboxes as .PSTs, and moved them off. Then upgraded the NT 4.0 server to W2K File server. We were thinking about restoring the NT 4/Exchange 5.5 box just to see if we could recapture the e mail.

Hello, We just completed an upgrade from an old server running NT4/Exchange 5.5 to a new server running 2000 Adv Server/Exchange 2000 for a small office with 30 users. Although the folders in the users' Outlook mailboxes were replicated, all of the old mail received or sent one day or more...