The Powertools is mostly given by the hardware manufacturer.
Look around on the site of the hardware manufacturer, you will probably find the powertools.
I had the same error, when using my PC as router for Virtual machines. I could ping from my host to my Virtual PC but not from my Virtual PC to my host.
I also had ZoneAlarm installed. It was not desinstalled, but deactivated. After checking some things, it seemed that there was a program...
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