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  1. martypoe

    VM Pro: Queue "Keep Holding" ann is too frequent!

    If all else fails is it possible to create a blank announcement? This way the caller can wait 40 seconds between announcements.
  2. martypoe

    Need help finding Cisco vs. Avaya IP IVR docs

    Thanks BuckWeet for the fast response. In my company there is a big push from the lines of business to incorporate IP telephony, so I would say that in the next 18 months VoIP will be standard here. My focus is in the VRU space where I have been tasked to consolodate all the different...
  3. martypoe

    Need help finding Cisco vs. Avaya IP IVR docs

    I have recently been tasked to research as much as I could in as short amount of time, all the pro's and con's of either Avaya or Cisco IP solutions. We are an Avaya shop with over 300 G3's nationwide. We are aggressively being schmoozed by both Avaya and Cisco and on the surface both have...

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