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  1. CMoney

    Optimizing Aspect Call Center Reports

    We have been using Seagate for about 2 years now. The problem described is definetley because of the passthrough queries and the use of Access. As suggested before we have recreated all of the deatil reports to run straight from the switch. The summary reports will be fast enough as designed...
  2. CMoney

    Aspect Datamart?

    Does anyone use Datamart? Have an opinion on Datamart?
  3. CMoney

    Anyone convert Aspect Templates to Crystal 8.5 yet?

    I am running all of the templates in Crystal 8.0. From what I understand it should be the same to run them in 8.5. Have you gotten to 8.0 yet or are you using Runner and Writer still?

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