1. Are the people sending from the local computer or from remote systems? I am guessing that they are remote.
2. If they are remote and have static IP addresses, you can add their IP to the access database to allow relaying.
3. If they do not have static IPs, you will need to use SMTP AUTH to...
I have 2 questions:
1. Was the makemap command run after adding them to virtusertable?
2. Was sendmail restarted after making the changes to sendmail.cw? It could also be that sendmail is looking for /etc/mail/local-host-names.
You can try adding the option:
MASQUERADE_AS(`domain.com')
to your .mc file.
You will need to recompile the .cf file, install it at /etc/mail/sendmail.cf, and restart sendmail.
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