Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. thunderwolf66102

    Application Bridge Messages

    I thought I would reply from the experience I've gained from coding a translator for the App Bridge for Rel 6. In C/C++ anyway: #include <netinet/in.h> //convert received msg length to normal integer msglen = ntohl(*ipointer); for recieving from the app bridge //convert...
  2. thunderwolf66102

    Installing the Answer Detect Card

    OK; Things are progessing. Thank you everyone who has sent me documentation (: The next request I have is does anyone have the Outbound Application Integration Guide for version 6 or 6.2? Also, I have been trying to verify the existance of virtual agents on our Aspect. From the...
  3. thunderwolf66102

    Installing the Answer Detect Card

    US Central TZ actually. Once I get your email I'll send you back the ftp. Anyway; I have gotten ahold of some other documentation. I am coming to more of the conclusion that the call must be placed by a 'virtual agent' to be processed by the ADC. Therefore; one must send a 511 over the App...
  4. thunderwolf66102

    Installing the Answer Detect Card

    That would be good if you can send me the info on the answer detect. If you can get it to me tonight while I am still here at work all the better (: My email is thunderwolf66102@yahoo.com; email me and I will give you the address of a ftp you can upload it to. I think I'll become crazy...
  5. thunderwolf66102

    Installing the Answer Detect Card

    Using the wait answer step in the CCT which branches to the appropriate steps to send data and then disconnect on answering machine. I was thinking there was something to the MPPCR(511) request vs the 501....would it be easily possible to have a program between the aspect and the software...
  6. thunderwolf66102

    Installing the Answer Detect Card

    Hello, We have an old aspect callcenter with v6.2 that we use for outbound calling. We just recently purchased a refurbished answer detect card for it. What is the procedure for installing and setting up the aspect for this card? I have created the appropriate entry in the Hardware Table...

Part and Inventory Search

Back
Top