I thought I would reply from the experience I've gained from coding a translator for the App Bridge for Rel 6. In C/C++ anyway:
#include <netinet/in.h>
//convert received msg length to normal integer
msglen = ntohl(*ipointer);
for recieving from the app bridge
//convert...
OK; Things are progessing. Thank you everyone who has sent me documentation (:
The next request I have is does anyone have the Outbound Application Integration Guide for version 6 or 6.2?
Also, I have been trying to verify the existance of virtual agents on our Aspect. From the...
US Central TZ actually. Once I get your email I'll send you back the ftp. Anyway; I have gotten ahold of some other documentation. I am coming to more of the conclusion that the call must be placed by a 'virtual agent' to be processed by the ADC. Therefore; one must send a 511 over the App...
That would be good if you can send me the info on the answer detect. If you can get it to me tonight while I am still here at work all the better (:
My email is thunderwolf66102@yahoo.com; email me and I will give you the address of a ftp you can upload it to.
I think I'll become crazy...
Using the wait answer step in the CCT which branches to the appropriate steps to send data and then disconnect on answering machine. I was thinking there was something to the MPPCR(511) request vs the 501....would it be easily possible to have a program between the aspect and the software...
Hello,
We have an old aspect callcenter with v6.2 that we use for outbound calling. We just recently purchased a refurbished answer detect card for it. What is the procedure for installing and setting up the aspect for this card? I have created the appropriate entry in the Hardware Table...
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