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  1. sebjenkins

    MiCollab audio issues with IVR

    Hi there, We have recently switched from an on-prem Mivoice phone system with physical MITEL handsets to a MiVoice Business cloud solution and MiCollab softphones Our contact centre have reported a strange issue where they call a destination and almost always the call is answered by an IVR...
  2. sebjenkins

    no kerberos ticket issued to AFP client on Mac OSX

    Ok, after much research it seems it is only possible to achieve single sign on with AFP if you use a 3rd party product installed on your Windows server such MacIP Server or Group Logics ExtremeZip.
  3. sebjenkins

    undeliverable message when sending meeting request

    Recently the PA to our MD left the company and since then whenever people send meeting requests via Outlook to the MD, they receive an undeliverable message back from the Exchange server, saying that the PAs account does not exist: Subject: Undeliverable: Updated: Meet with Becky @ Borders to...
  4. sebjenkins

    no kerberos ticket issued to AFP client on Mac OSX

    Hi, We have bound several Macs to the Microsoft AD domain. One of the reasons for doing this was to achieve a single sign-on environment. ie no need to reautenticate when connecting to one of the file servers etc. The problem we have is that when we attempt to connect to the Win2003 fileserver...
  5. sebjenkins

    Cannot print specified page range from Word

    So the only difference is that you add the letter 's' before each number which specifys; section ? Many thanks
  6. sebjenkins

    Cannot print specified page range from Word

    We do a merge to get data into Word to print labels. As this is a mailing list there are loads of pages. The problem that we have and have had for several months is that if we specify a page range to print, the print job never comes out. Only if we print a page at a time does the job come out...
  7. sebjenkins

    Distiller 7 missing Base 14 font set

    Hi, I had Acrobat & Distiller 5 running on a Windows 2000 Server, however that server has been taken offline and as we need to continue running Distiller for another couple of weeks, we installed Acrobat Pro/Distiller 7 on a Windows 2000 Professional PC. I've installed the required joboptions...
  8. sebjenkins

    Macs on MS AD printing via print queues on Windows 2000 Server

    Hi, Does anybody have any experience of Macs that are bound to an Active Directory and how they print via print queues setup on a Windows 2000 Server ? Since our Macs have been bound to the AD, the Macs can now see the print queues however I get get cannot connect to Samba host errors when I...
  9. sebjenkins

    Migrating print queues from Win2K Server to Win2003 Server

    Hi, Just to complete this post....I used the Microsoft Printer Migrator and all my queues are now on my new server just like they were on the old one and they all work fine ! Very useful tool.
  10. sebjenkins

    Migrating print queues from Win2K Server to Win2003 Server

    Hi, I have a bunch of print queues on a Windows 2000 Server and instead of setting them up manually onto out new Windows 2003 Storage Server, I wondered if I could use a migration tool to migrate them safely ? I have looked at the Microsoft Printer Migrator 3.1 and it looks like it should do...
  11. sebjenkins

    user search queries cause server to grind to a halt !

    Hi, About 4 or 5 years back, I joined a publishing firm as an IT support person and one of the first things that I was asked to look into was a problem wherby if a user ran a broad search query on our Windows 2000 Server, it would have an adverse effect on the other users connected to the file...
  12. sebjenkins

    Word 2004 'Network or File Permission Error'

    Hi, We have lots of Macs using MS Office 2004 and reguarly experience the error above when saving Word documents to a network share. The user are using OSX and they are connected to the Win2K fileserver via AFP. The problem is intemittent though. I have seen so many threads/posts on the...
  13. sebjenkins

    Mac OSX Single sign-on and AFP server

    Hi, Have binded a couple of Macs to our Active Directory domain which means that we can now log into the Macs using our domain credentials, great! One thing I'm unsure about however is I thought that by doing this it would create a single sign-on environment so that when I wanted to connect to...
  14. sebjenkins

    error -50 Change Password Failed

    Hi, I have a problem wherby my Intel Macs running OSX 10.4.8 are unable to change their AD password from their Mac. They get the message to prompt about expiry when they have tried logging onto the fileserver using their domain credentials but when they fill in the Change Password details, it...
  15. sebjenkins

    Cannot log into Mac thats Binded to Active Directory

    Thanks to paella33, unchecking the 'Allow authentification from any domain....' now allows me to log onto the Mac using my domain credentials at the oSX LoginWindow. Thanks.
  16. sebjenkins

    Cannot log into Mac thats Binded to Active Directory

    O.K. further to this I have been onformed by our infrastructure team that in the UK we have one domain but this is a child domain of an AD forest *the root is in New York) which is comprised of many domains. But when I see our Windows users logging onto their machines they are logging onto the...
  17. sebjenkins

    Cannot log into Mac thats Binded to Active Directory

    erm, I think we have the one main domain with some sub domains in it ?I'd have to get that confirmed. The users in the UK log onto a domain called 'IT' which os part of the main domain which is called something else.
  18. sebjenkins

    Cannot log into Mac thats Binded to Active Directory

    The OSX LoginWindow just 'shakes'. Out of curiousity, I tried a 3rd party product by Thursby called ADmit Mac and it worked fine. Joined my machine to the domain and I was able to log on using domain credentials. But using Apples Directory Access plugin I can only get the computer account...
  19. sebjenkins

    Cannot log into Mac thats Binded to Active Directory

    Hi, I'm not sure if this is the correct forum for this query but here goes. Recently, I managed to BIND my Apple MacBook Pro laptop to our Microsoft Active Directory. The computer now has a computer account in the Workstations OU. Once the computer was bound to the domain, I was then expecting...
  20. sebjenkins

    How to get Macsd to register on DNS

    WhoKilledKenny, thanks so much for your suggestion, I can confirm that turning this option on, now allows us to ping our Macs by their hostnames. Along with filling in the Macs DHCP client id field in both the DHCP and DNS servers are happy. Hoorah!! Thanks again for this valuable advice.

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