Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. johncharlton

    Reporting in CC6 and thresholds

    Hi all, Simple question which I'm struggling to answer. If I run an application report and the threshold for calls answered within xxx is set to 20 secs, and then change the threshold to 30 sec, and rerun the report, does CC6 peg thresholds at the point at which they are exceeded on a call, or...

Part and Inventory Search

Back
Top