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thats the problem the site has lost its copy and Avaya won't supply a new one FOC

does anyone know where i can download a copy of VAL manager?

does anyone know why the route to command is no longer used on CSI R13? Works ok R11 and R10 but seems no longer to be available on R13 with basic ACD?

I have been tasked to putting together a basic training document for the sites that have Avaya ..... Is the basic administration course downloadable as it would save me so much work.

We use Intuity LX as a standard but there is approx a 4 week lead time so just was going to replace like for like and change out later

The fat audix at one of our sites in Holland has just failed and the current maintainer even though its on the mainteance contract can't repair it, Does anyone have an old one they don't need anymore?

Tried that and copied all the config from the notes still no joy.

I can use it the exact same way on an Intuity LX and it works fine so a little stuck ..... not even sure if you can send fax from a Map 5

Having trouble sending a FAX from a Message Manager on an Intuity MAP 5. Can view faxes ok Can send to a loacl network machine ok. Can send to a remote machine on the network ok. Trying to send to a external fax machine fails comes back on MM "Address XXXXXXXX@Fax is not valid Any ideas???

Can you set-up a missed call list on the 6408D+ handsets?

You can't access an Intuity LX using the sa password only the vm password via ASA.

Strange problem with showing DDI number to line. If no changes are made to the Definity CSI the main line number is displayed but when i Change trunk group to send name and number and numbering format to Public along with Change ISDN Public the site can't dial out gets NU from the local...

Looks like one of our systems doesn't have the backup configuration set-up. How do you set this up and also test to confirm it's running ok. Thanks

Does Avaya offer the Intuity Audix as a rack mountable option? Most servers now come with the option as a 2U mounting option.

Does anyone know if the Intuity Audix Message Manager software will work with Citrix XPE?

It might also be worth naming the individual ISDN's so if the CLI is with held you can still see if its only one or more circuits that are at fault.

You should be able to do this by setting your ASA to auto login and then just run the report or set it up in the schedule

Not 100% sure but for Ciso routers etc you have to set them up a BRI trunks and not stations.

Does anyone now if Avaya DECT Manager is downloadable for the net and if so can you please provide me the link? or is there any other way to access a DECT system?

normally if you can get to the Audix locally but not via the wan it is down to the wrong default gateway. Or try a trace route from your pc to see if it is actually getting to the audix