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  1. brunovega

    Forward No Answer quandry

    I completely hosed this whole thing. I forgot that the people taking the calls were not supposed to know who the caller dialed. Is there a way to setup the original 3 DNs 2001, 3001, and 4001 to forward to a MCR DN, permanently, without occupying either a physical set or a TN?
  2. brunovega

    Forward No Answer quandry

    I'm not familiar with that feature. How does it work?
  3. brunovega

    Forward No Answer quandry

    Hi all. I need some expert advice please. We are merging 3 employees into one department. As of now they each have their own extensions, which we want to keep. They should be able to answer each others calls. Short of setting up an ACD Queue, what can I do? Here is what I'm contemplating...
  4. brunovega

    Calendar Change question.

    Hi... I just started using Visio and this may be a simple question, please bear with me... When creating a calendar I want the Weeks to start on Thursday instead of Sunday or Monday. I have added the option to select Thursday for a starting date in the custom properties box but the calendar...

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