I completely hosed this whole thing.
I forgot that the people taking the calls were not supposed to know who the caller dialed.
Is there a way to setup the original 3 DNs 2001, 3001, and 4001 to forward to a MCR DN, permanently, without occupying either a physical set or a TN?
Hi all. I need some expert advice please.
We are merging 3 employees into one department. As of now they each have their own extensions, which we want to keep. They should be able to answer each others calls. Short of setting up an ACD Queue, what can I do?
Here is what I'm contemplating...
Hi...
I just started using Visio and this may be a simple question, please bear with me...
When creating a calendar I want the Weeks to start on Thursday instead of Sunday or Monday. I have added the option to select Thursday for a starting date in the custom properties box but the calendar...
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