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I'm trying to setup incremental on demand scan on my information stores using GroupShield 6 and not having success. The scheduled task I setup scans the entire store every time. When we were on GroupShield 5.2 the on demand scans could be setup to scan only mail received since the last scan...

sinder81, Did you ever find any info about this problem? I have a user that receives a voting response but it does not show up in the tracking field. Very odd - - and I can't find any info on MS KB. Any info will be helpful. Thanks

Xavier2, Thanks for the tip. There was no System Compliance Report directory in the path you specified. I searched the server and found one with the reports in, copied it to the path you listed and now the reports show in ePO console. Thanks again for the tip. It fixed my problem.

We've upgraded to ePO 3.5 and found the System Compliance Profiler reports are not listed under reports. We've installed the latest patch. I've tried running console directly on the ePO server and the SCP reports are not showing there either. Has anyone else had this problem? Is there a...

Thanks for the response, AVChap. The custom install package I'm working with was made with McAfee Install Designer 7.1. I've heard back from NAI since my original post. They said they dropped the release of the service pack and released VSE 7.1 only as a full install. They also confirmed...

Is there a service pack for VirusScan Enterprise 7.0 that will upgrade it to version 7.1? Found an article from the NAI FAQ that said VSE 7.1 will be released as full install and as a service pack to assist those who have rolled out VSE 7.0 already. But have not been able to find the service...

For two week straight I’ve had problems with the auto update on WebShield (v 4.5 MR1a for Exchange 2000 sp3 running on Windows 200 sp4). Each week the new dat file loads but the MailScan service will not restart. It shows app event message “WebShield SMTP Service - Startup Error: Another...

Is it possible that WebShield can be overwhelmed with too much activity? We've seen a large increase in incoming traffic on our gateway server that's running WebShield (thanks to SoBig32 f). We have WebShield configured to block certain file types, however, I'm seeing messages with these file...

JaxGW, That worked! Thanks for the tip.

I have several users who have full mailbox rights to generic mailboxes so they can open and respond to messages sent. In the last couple of weeks these users have lost the rights to reply to messages sent to these generic accounts. The users can open and view messages sent to these generic...

I discovered by using AVIVIEW that each time ePO agent stopped ePO was enforcing a policy (one was Outbreak Manager and one was PCR). The agent would not stop every time these policies were enforced but every time it stopped one of these policies was being enforced. Through ePO management...

AVO, We are running SQL on a separate server. I spoke too soon about the problem resolving itself on one server. I checked the system event log and they did not include any messages about the services stopping. However, I suspected a problem when the DAT file didn't update ons chedule. The...

AVO, Thanks for your interest. To answer your questions: 1. No, server and domain names have no special characters - all alpha and numerical. 2. The ePO agent service is using the system account and not a user acccount. A little more info since my original post - I've set the service to...

I have ePO agent installed on all my Win 2k servers. Lately, on a few of them the ePO agent service will stop. I can restart with no problem but it stops again within a few hours. I've tried re-installing the agent but that hasn't helped. Some of the servers with this problem have had ePO...