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  1. TPhoneD

    Calls do not going to Voicemail

    Hello, We are having the same issue on a couple of stations in MM. They had been working fine for quite some time, now we are getting the same treatment as USMANO describes. Any help is greatly appreciated. Thanks!
  2. TPhoneD

    Obtain Avaya serial numbers remotely

    Hello, does anyone know if it is possible to obtain serial numbers remotely from Avaya equipment, G650's, MCC cabinets and S87xx servers? Thanks for any suggestions
  3. TPhoneD

    Adding new DID's to existing PRI

    Hello, we have an S8700 we are ordering a new DID range the NPA-NXX are the same. What programming needs to be done? Thanks for any help!
  4. TPhoneD

    Re-direct 1411 calls to an alternate phone number

    Thanks for the quick replys!!
  5. TPhoneD

    Re-direct 1411 calls to an alternate phone number

    Hello all, At our location, I have been asked to re-direct all 1411 information calls to an alternate phone number. Not sure how to accomplish this - any help is appreciated!!
  6. TPhoneD

    Transfer then recall

    It has been years since I did this but I think it is in a class of service. If I am understanding you correctly I think you may need to change the CLS from POD to POA. But like I said it has been years and I rarely work on Nortel now a days. If you could post the TN print out that might help...
  7. TPhoneD

    FTP backup failing

    No problem this is good to know!
  8. TPhoneD

    FTP backup failing

    Oh yes sorry and yes it was the active server.
  9. TPhoneD

    FTP backup failing

    Backup is from the web brower, not sure what you mean by CM, sorry.
  10. TPhoneD

    FTP backup failing

    We have FTP backups set on our S87xx Servers on one of them I am getting an error. I confimed the all the information. Even took out the schedule and re-built. This is an S8720, the backup starts off then errors out: "backup: Performing save translations please wait... : : Error while...
  11. TPhoneD

    CLAN question and how to set up H323 trunks

    Hello, Have an Avaya S8700 what command would show me what the CLANs' are being used for? I need to find out which CLAN we can use for IP trunks. Does anyone have a step by step guide for installing IP trunks? I need to set up two H323 trunk groups and need it simply. LOL! Thanks for any...
  12. TPhoneD

    Signaling Group programming question

    Hello, have an existing Tie line we are are adding another span; on the signaling group I added the second D-channel in doing so I made the Priamry D- Channel interface ID 1 and the secondary d-channel interface ID 2. Should it be Interface ID 0 and Interface ID 1 instead? Not sure what the...
  13. TPhoneD

    New PRI - where do you find the number of out pulsed digits

    Opps not route pattern I was looking at the CPN
  14. TPhoneD

    New PRI - where do you find the number of out pulsed digits

    I am trying to find the nubmer of digits outplused to the LEC. The LEC called asking how many out-pulsed numbers. When looking at the route pattern it would be the "Total CPN Len" I see both 10 and 4. So I am assume they would looking for 10? Thanks again!
  15. TPhoneD

    New PRI - where do you find the number of out pulsed digits

    Hello All, We have an S8700 and we are adding a new PRI to a local 2-way trunk group; where/how can I confirm the number of digits outplused? I think it is 4 but want to be sure. Thank you.
  16. TPhoneD

    Steps to remove a trunk group from an OPT 11

    Hello - could someone tell me the steps to remove a trunk group with a D-channel? Thanks
  17. TPhoneD

    Stat Health Question

    Hello I am wondering what load you are using to stat health? Thanks!
  18. TPhoneD

    Voice Item maintenance

    We upgrade recently from MerMail to CP4. We are trying to change some recordings; when we dial voice item maintenance and enter the Application ID & PWD it tells us " That application can not be udated thru this service because there are no prompts assigned to it". We were able to update...
  19. TPhoneD

    Call Pilot Menu how do you change the call trasfer number?

    Good Day All, In Call Pilot wihtin a menu we have some call transfer's set up: Press 1 routes you to ext 1234 Press 2 routes you to ext 2345 and etc. How do you go about changing the current extension to a different extension? Thanks!!

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