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Hi, I just had a question regarding port forwarding. My company has software which allows us to remotely access customer's computers to allow us to troubleshoot problems for them and cut down on support time benefiting both them and us. My question is how do you configure your NT router to...

Thanks for the help, it all made sense. Sadly, it wasn't stuck in "sleep mode" nor was the reset button stuck. Meaning that I have a customer who is uncomfortable opening a computer with a possible loose component. One word: BLAH!!!!! thanks again -Brent

I just recieved a call from a customer who reported the following to me: "Computer froze, red green and blue flag says no signal. Warning came up saying you need to close the program, when he tried to “x out” it froze. Now when computer is booted up the monitor immediately displays a “No...