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Ghostin, that was it! Problem solved. Man, thanks a ton! James

Because of other problems I was having, have replaced our Merlin Legend's processor (R2->R7) and thus started from scratch. I thought I had everything set up correctly, but about half the time when people call from the outside, or when you try to access the VM internally, the AA does not...

Bob, I ordered a new backplane as well, in case that was the problem. New CPU and backplane should get it.

Thanks guys. Learning more every day. James

Thanks! Awesome. James

Guys, Because of a problem we are having (see my other recent post), company has agreed to upgrade our Merlin Legend R2 to an R7. BUT I want to make sure we can still use our present cards, particularly: 008 MLX (assume this is supported) 408 LSA (how WinSPM labels some of the 408's) 408 GLR...

jinxs, Thanks man. I have done the inserting a few times - each card individually in order last night - and no luck. Is it possible this is CPU related? That is my guess at the moment. Also, how do I make a clean start. This old CPU card's battery is dead, so when it does lose power, it...

Thanks man. As an update, it appears both of the last two slots in the first chasis have this problem. I have been consistent about the power up order, but unsure about the down. Will be sure to follow the correct order from here on out. I tried the board renumber a few times, and no-go...

Hey, Had a power surge today and UPS labeled outlets must not be as stable as we had hoped, because the PBX reset. No problem, I got WinSPM, so I restored the programming from an earlier backup. All went well, or so I thought, as the phones on one card would not come back to life. So...

Hi all, Thanks again to those who post here and really help out us noobs. My question is somewhat similar to thread689-436403, in that it covers calling multiple extensions simultaneously, so I hope that I am not redundant. That said: My company needs an "emergency" option, that...

Awesome. Thanks guys. James

All, Well, looks like the unit was actually reset, and the programming lost, because the battery in our processor is bad. Sure enough, the date on our MLX-20L displays Jan 01. We are restoring the system presently from a remote backup ($$) done a few months ago. More info to follow...

Thanks franke, We don't have access to the building yet after hours (yet to get us badges), but will check tomorrow. I know that the boards are in the same orientation as before (we numbered them before the move, thankfully), but have not tried your procedure. Will pursue and report back...

Well, Our office just moved (yesterday), and when we setup the phone system (Legend R2 PBX + 007MLM) at the new place, the extensions worked fine, but the 007MLM module VM LEDs were out, while the Status LED was on. Did a board renumber and the MLM VM LEDs go green, but no AA or VM. And...

Doh! Nevermind, I got it. Auto-Attendant->Day Menu->Selector Codes: Set 5 and 6 to Direct Extension Transfer. Thanks! James

Thanks, Don, I think maybe it is the selector issue. We have an MLX-20L, but no Direct Station Selector (DSS). Does this limit us to 50 transferrable extensions? Or is there some way of having more, despite not having a DSS? Thanks! James

We have recently installed a 007 MLM card in our Merlin Legend R2 (maybe R3) V4.0 system. We are, generally, quite satisfied, but a few problems have introduced themselves. The system is configured to answer with the 007's auto-attendant, and then transfer to the selected extension. Ports...