Hi,
you are right so far but you have to add some fields more:
It seems to mee, that you have as destination XML files?!
[$ParentDoc$.$ParentDoc$.UrlFileInfo.Path] is only one part of the UrlFileInfo Link.
Please add also the CreationDate and the LastModificationDate, because they are...
I think you can uses macros for this!
Every time adding the alert to the tickets the record would be updated by problem. you can create new macros which ask for "Incidents are Saved" and the condition:
status in $L.new="DEADLINE ALERT" and (deadline.flag in $L.new=NULL or...
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