Recieved call on Techtronix Phaser 840DX complaint of "jams from transparency tray" printed test pages unit would pull from lower tray for a few prints then switch on its own to upper (media/transparency tray with paper loaded and switch set properly) and would the jam, I cleaned the...
Try checking the rear paper stop for proper position and check the status of the 3 white tabs on the front side of the paper tray, and the metal tabs just inside the printer where these tabs stop when tray is installed in machine (these switches determine paper size by combination of the 3 tabs...
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