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  1. mgrussin

    Office 2007 End User Training

    When I worked for New Horizons they had online/CBT training that may fit your needs. I'm not sure how much it would cost, but if there is a large number of employees there would likely be some kind of volume discount. I do our in-house training and we use books from ElementK for in-class...
  2. mgrussin

    Excel 2007 prints phantom line

    I have an Excel 2007 spreadsheet where the cells are filled in with color and there are several text boxes on top of that. When I send it to the printer it prints a line in the middle of each page over the text box that is the same color as the fill. If I do a Print Preview it looks fine. I...
  3. mgrussin

    Keep PCs on 24/7? When to run AV scans?

    I have it setup to do a full scan the 1st of the month at midnight. I do a Wake on LAN to the computers so the scan runs that night/morning without the need to keep the computers on all the time (or tell users to keep them on which doesn't cut it). I'm also curious what other people have set...
  4. mgrussin

    WebAccess partially slow

    I have noticed the same thing with our webmail since the upgrade to v7. I have mentioned this to our admin, but no response yet. If I do find out anything I'll post it here. Matt
  5. mgrussin

    Using Dial from GroupWise Address Books

    UPDATED: Found out from Microsoft's website that the number needs to be in full canonical format in some applications to work correctly with Dialing Rules. The Microsoft article is here: http://support.microsoft.com/default.aspx?scid=kb;EN-US;247192 For example a phone number is (123)...
  6. mgrussin

    Using Dial from GroupWise Address Books

    My boss would like to be able to Dial phone numbers from GroupWise 6 address books. When using the "Dial" command it will only work correctly if it is a 4 digit number and does not need to dial "9" to access an outside line. When trying to dial a 7 or 10 digit number it...
  7. mgrussin

    How to Automatically Add in Name Completion

    I've created an address book to be shared with other users and it is important that they be able to use name completion for the address book. The problem I've run into, is that when I share the address book it is not included in the Name Completion Search Order. I know how to add this...
  8. mgrussin

    Enter not working when composing mail....

    Sometimes the enter key does not work if there is another GroupWise window open. For example, I start composing a new e-mail, then I decide I need to change GroupWise options by going Tools -> Options. If I leave the Options window open and go back to the Mail message I can't use enter. This...
  9. mgrussin

    video card will not install

    I had a similar problem with a Dell Laptop. After I updated the BIOS it was able to correctly install the driver. Hope it works for you as well. Matt
  10. mgrussin

    Business Cards

    I'm not sure of any utility off hand, but you should be able to go into your Address Book in GroupWise and do a File -> Import and choose the VCF file to Import. It's not automatic, but it works and is free. Matt
  11. mgrussin

    Importing Groupwise address' to Outlook 2002

    Another way to do this is to Export the GroupWise Address Book as a NAB file and then in Outlook, choose to import a Windows CSV, but for the file type type in *.NAB. Then you can see the NAB file and import it. The time intensive part of this technique is the need to match fields (map) from...
  12. mgrussin

    How to remove video adapter so I can install new drivers?

    Not sure if this is still current, but thought I'd join the discussion since I'm facing the same problem. This appears to be a problem with some Dell Latitude models running NT 4.0 after they have installed the post SP6 security rollup. From what other people have said a BIOS update and / or...

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