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Procomm ACD data capture script
Thank you everyone! I can usually figure out enough of some types of scripting to wing it, but this combined with my limited telecom knowledge is a bit much. hankm3 - please send me the 24 hour capture info. knob - The report captures up to hour 18:00, which ends our work day. But the second...- MarleneE
- Post #7
- Forum: Aspect (Procomm)
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Procomm ACD data capture script
ACD DN is the name of the phone number that my calls route to.- MarleneE
- Post #3
- Forum: Aspect (Procomm)
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Procomm ACD data capture script
I am only vaguely familiar with scripting with Procomm. Someone gave me the below script to auto capture my ACD daily reports from Procomm. For some reason it is not capturing the whole day including the last time entry at 18:00 hour that read Daily Report Totals. Can anyone help with this -...- MarleneE
- Thread
- Replies: 7
- Forum: Aspect (Procomm)
